586-210-2645
ONENA HOME HEALTHCARE emblemONENAHome Healthcare

Notice of Privacy Practices

ONENA HOME HEALTHCARE

Effective date: [Placeholder: insert approved publication date]

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This page is a draft for review. It must be reviewed and approved by ONENA and its legal advisor before it is relied upon. It does not claim that ONENA is certified or approved by any regulator.

Who follows this notice

This notice applies to ONENA HOME HEALTHCARE and the staff and contracted professionals who provide or support your care. It describes your medical information rights and our legal duties.

How we may use and disclose your information

  • Treatment: coordinating your care with nurses, caregivers, therapists, and your other providers.
  • Payment: billing you, your insurer, or Medicaid programs for services.
  • Healthcare operations: quality review, training, scheduling, and business management.

Other uses and disclosures permitted or required by law

We may share information as required or permitted by law, such as for public health activities, abuse or neglect reporting, health oversight, court orders, law enforcement, and to prevent a serious threat to health or safety.

Uses that require your written authorization

We need your written authorization for most marketing uses and for any sale of protected health information. Other uses not described in this notice also require authorization. You may revoke an authorization in writing at any time, except where we have already acted on it.

Specially protected records

Some records receive added protection under federal or Michigan law. If ONENA holds substance use disorder records covered by 42 CFR Part 2, they will be handled under those rules. [Placeholder: confirm with legal advisor whether this applies.]

Your rights

  • Get a copy of your health and billing records.
  • Ask us to correct information you believe is wrong or incomplete.
  • Ask for confidential communications by another method or at another location.
  • Ask us to limit certain uses or disclosures.
  • Get a list of certain disclosures we have made.
  • Get a paper copy of this notice at any time.

Our duties

We are required by law to maintain the privacy and security of your protected health information, to tell you if a breach affects it, to follow the duties and practices in this notice, and not to use or share your information other than as described unless you tell us in writing we may.

Complaints

If you believe your privacy rights were violated, you may complain to ONENA using the contact below, or to the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

Changes to this notice

We may change this notice and the change may apply to information we already hold. The current notice and its effective date will be posted on this page and available on request.

Privacy contact

ONENA HOME HEALTHCARE, 11255 Hall Rd, Suite 102, Utica, MI 48317. Phone: 586-210-2645. Fax: (586) 204-2097.

Privacy officer: [Placeholder: insert designated privacy officer]. Privacy email: [Placeholder: insert approved privacy email address].